I ordered Uber and was notified of * minutes arrival. I live in a gated community so t...

GetHuman675441's customer service issue with Uber from May 2018

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Top Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman675441's own words
I ordered Uber and was notified of * minutes arrival. I live in a gated community so to make for an easy pick up I walked to outside the guard gate. I waited for about * min and the guard asked what I was doing and I told him waiting for uber. He said a uber driver was let in a couple mins ago. I walked back to my condo building. The driver was pulling out as he must have cancelled. I waved and tried to stop him but he drove right past me. I did another pick up and the ride was great but I was charged for the cancelled driver. he saw me and cjose to fly past me. Please refund the cancelled pick up. My Name is Tom Blakeley, *** Riviera Dunes Way * ***, Palmetto Fl ***** phone is ***-***-****.

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Customer service issue
Reported by GetHuman675441
May 11th, 2018 - 5 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 308 others
0 customers following this


GetHuman675441 started working on this issue
May 11th, 2018 2:58pm

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