I ordered Uber and was notified of * minutes arrival. I live in a gated community so t...
GetHuman675441's customer service issue with Uber from May 2018
12 views | 308 similar | 0 following
Help with my Uber issue
First: share to improve GetHuman675441's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman675441's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman675441 will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman675441 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Uber has better answers for you: Uber Help Center
Before contacting them, items GetHuman675441 may need:
Email address, Phone number, and Full name
Top Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman675441's own words
I ordered Uber and was notified of * minutes arrival. I live in a gated community so to make for an easy pick up I walked to outside the guard gate. I waited for about * min and the guard asked what I was doing and I told him waiting for uber. He said a uber driver was let in a couple mins ago. I walked back to my condo building. The driver was pulling out as he must have cancelled. I waved and tried to stop him but he drove right past me. I did another pick up and the ride was great but I was charged for the cancelled driver. he saw me and cjose to fly past me. Please refund the cancelled pick up. My Name is Tom Blakeley, *** Riviera Dunes Way * ***, Palmetto Fl ***** phone is ***-***-****.
GetHuman675441 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman675441 fixed the problem
We are waiting for GetHuman675441 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman675441 fixes it.
This email address isn't valid
Uber
Customer service issue
Reported by GetHuman675441
May 11th, 2018 - 5 years ago
I have an issue with Uber too
Not resolved
Seen by 12 customers so far
Similar issue to 308 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman675441 started working on this issue
May 11th, 2018 2:58pm
Paying Too Much for Your Plan?
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.