I live at **** West ***th Street in Lomita CA *****. When I try to call Uber drivers t...

GetHuman-ccrouse's customer service issue with Uber from May 2018

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Help with my Uber issue
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The issue in GetHuman-ccrouse's own words
I live at **** West ***th Street in Lomita CA *****. When I try to call Uber drivers to my home they are directed to an address "**** ***th Street West". This is a non existent address. I have had friends and relatives who take an Uber ride to my house that were dropped of over a mile from my home in a strange part of town. This includes a time when my young nieces were just deposited at the curb even though they told the driver that this wasn't my house or even a residence of any type.**This also occurs when I try to get Uber to come pick me up at home. It happened just yesterday at *:** pm. The driver was thoroughly confused and lost. I tried texting him and giving him instructions but the ride eventually timed out and I ended up driving my own car and arriving late.**How can I get the address **** ***th West removed as a destination because it does not exist. It is in the middle of a soccer field

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Customer service issue
Reported by GetHuman-ccrouse
May 10th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 249 others
0 customers following this
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GetHuman-ccrouse started working on this issue
May 10th, 2018 5:32pm
GetHuman-ccrouse indicated the issue is not fixed yet.
May 10th, 2018 5:32pm

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