Hello!**I used Uber Pool on ****** and was unable to change the address (I put in north...

GetHuman664217's customer service issue with Uber from May 2018

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The issue in GetHuman664217's own words
Hello!**I used Uber Pool on ****** and was unable to change the address (I put in north instead of south) so the driver told me to cancel the ride and secure another driver. I was charged $*.** for the canceled ride and then had to call another uber and pay a second fee for that ride. My driver for this trip was Andre in a Buick Enclave E******. I would be very grateful to get a refund for the $*.** trip I was unable to take. **Thank you!*Sam
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Customer service issue
Reported by GetHuman664217
May 7th, 2018 - a yr ago
I have an issue with Uber too
Not resolved
Seen by 3 customers so far
Similar issue to 315 others
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GetHuman664217 started working on this issue
May 7th, 2018 7:37pm