I ordered an Uber earlier this am at about * a.m. I waited for about ** minutes when it...

GetHuman-neecorin's complaint issue with Uber from May 2018

1 view
 | 
37621 similar
 | 
0 following
Help with my Uber issue
GetHuman-neecorin's next move: try the Uber help center again.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-neecorin will want to follow the link below to head to their help center. We will check on GetHuman-neecorin later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-neecorin may need:
Email address, Phone number, and Full name
The issue in GetHuman-neecorin's own words
I ordered an Uber earlier this am at about * a.m. I waited for about ** minutes when it said that the driver had arrived when he was not in front of my location where I was waiting for him. I called him and he was at a different place completely and told me he was going to cancel my ride after making me wait for ** minutes. He told me he was going to cancel with no charge when indeed I was charged.$* was taken out of my bank account and turned into Uber credits. I did not authorize Uber to turn it into credits they need to refund this money back into my account the original form of payment which was via my bank card that is attached to my bank account. I do not intend to stop writing in or complaining about this as I want the money refunded to my account because I was wrongly charged when I did nothing wrong and I'm a good customer, and the credits don't work no matter how you try to talk while on and off during a ride I've tried it a million times they don't work. I want the money credited back to my account and I want it done ASAP it's $*
GetHuman-neecorin did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-neecorin fixed the problem
We are waiting for GetHuman-neecorin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-neecorin fixes it.
This email address isn't valid

Uber

complaint issue
Reported by GetHuman-neecorin
May 2nd, 2018 - a yr ago
I have an issue with Uber too
Not resolved
Seen by 1 customer so far
Similar issue to 37621 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-neecorin started working on this issue
May 2nd, 2018 12:37pm
GetHuman-neecorin shared this issue with others over email
May 2nd, 2018 12:38pm