I ordered an Uber earlier this am at about * a.m. I waited for about ** minutes when it...

GetHuman-neecorin's complaint issue with Uber from May 2018

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The issue in GetHuman-neecorin's own words
I ordered an Uber earlier this am at about * a.m. I waited for about ** minutes when it said that the driver had arrived when he was not in front of my location where I was waiting for him. I called him and he was at a different place completely and told me he was going to cancel my ride after making me wait for ** minutes. He told me he was going to cancel with no charge when indeed I was charged.$* was taken out of my bank account and turned into Uber credits. I did not authorize Uber to turn it into credits they need to refund this money back into my account the original form of payment which was via my bank card that is attached to my bank account. I do not intend to stop writing in or complaining about this as I want the money refunded to my account because I was wrongly charged when I did nothing wrong and I'm a good customer, and the credits don't work no matter how you try to talk while on and off during a ride I've tried it a million times they don't work. I want the money credited back to my account and I want it done ASAP it's $*
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complaint issue
Reported by GetHuman-neecorin
May 2nd, 2018 - a yr ago
I have an issue with Uber too
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GetHuman-neecorin started working on this issue
May 2nd, 2018 12:37pm
GetHuman-neecorin shared this issue with others over email
May 2nd, 2018 12:38pm