Sent Uber request from uber app it went through it's process and gave estimated time of...

GetHuman638538's Billing Issue with Uber from April 2018

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Help with my Uber issue
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GetHuman638538's next move: go to the Uber help center.
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The issue and preferred resolution, in GetHuman638538's own words:
Sent Uber request from uber app it went through it's process and gave estimated time of arrival. A few minutes went by and my screen read meet driver now ,looking for the car that was described while standing on the curb waving our hands . Never seeing that car. After a few minutes the screen read request expired no other cars in area try again later or order a black car. The screen then Locked up not allowing me to get back into the app ,leaving me stranded. Then asked me to rate my ride with daniol. What should I do ,and I do not want to be charged for this.
I trust that Uber will make this right and come up with a resolution that is fair.
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Uber

Billing Issue
Reported by GetHuman638538
Apr 28th, 2018 - 3 mons ago
I have an issue with Uber too
Not resolved
Seen by 6 customers so far
Similar issue to 8453 others
1 customer following this
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Timeline
GetHuman638538 started working on this issue
Apr 28th 10:32pm