I order an Uber and the driver did not pick me up someone else must have took the ride...

GetHuman633752's Billing Issue with Uber from April 2018

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Help with my Uber issue
Before contacting them, items GetHuman633752 may need:
Email address, Phone number, and Full name
GetHuman633752's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman633752 will want to follow the link below to head to their help center. We will check on GetHuman633752 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman633752's own words:
I order an Uber and the driver did not pick me up someone else must have took the ride or he just drove to my location and took my money off my card I want my refund my money back my $**
I trust that Uber will make this right and come up with a resolution that is fair.
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Uber

Billing Issue
Reported by GetHuman633752
Apr 27th, 2018 - 3 mons ago
I have an issue with Uber too
Not resolved
Seen by 4 customers so far
Similar issue to 8631 others
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Timeline
GetHuman633752 started working on this issue
Apr 27th 10:17am