I was charged $*.** today for an Uber ride I never received. **. I scheduled and paid...

GetHuman-biznet's complaint issue with Uber from April 2018

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The issue and preferred resolution, in GetHuman-biznet's own words:
I was charged $*.** today for an Uber ride I never received. **. I scheduled and paid for the Uber**. When I did not see the driver I called him, to find out what was going on.**. He answered and said he only speaks Spanish and hung the phone up**. I called back twice but got no answer**. I saw on my phone that the ride had been cancelled.*RESOLUTION: I would like a refund from Uber, to prevent having to contact my card company about this issue.
I trust that Uber will make this right and come up with a resolution that is fair.
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Uber

complaint issue
Reported by GetHuman-biznet
Apr 27th, 2018 - 3 mons ago
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GetHuman-biznet started working on this issue
Apr 27th 7:28am