I installed the Uber app with the email account : *****@***.com, I get my receipts and...
GetHuman633427's Technical and Service Support issue with Uber from April 2018
Help with my Uber issue
GetHuman633427's next move: try the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman633427 will want to follow the link below to head to their help center. We will check on GetHuman633427 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman633427's own words
I installed the Uber app with the email account : *****@***.com, I get my receipts and updates on that email, to change payment option I added money (Google pay) on another email account: *****@***.com, so in app settings I changed my email account to that account (*****@***.com). It wasn't accepting paying methods GOOGLE PAY for some reason, so I uninstalled the app and reinstalled the Uber app. Now I can't sign in at all! Each email account I enter* It responded saying *email address is not connected to your phone number!! I can't sign in at all, it doesn't recognize either email address!! So, I am unable to use Uber!
GetHuman633427 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman633427 fixed the problem
We are waiting for GetHuman633427 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.