My account is saying that I can’t get a ride home because I have insufficient funds and...
GetHuman633310's Account Help issue with Uber from April 2018
Help with my Uber issue
GetHuman633310's next move: try the Uber help center.
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Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman633310's own words
My account is saying that I can’t get a ride home because I have insufficient funds and the ride is only $** and I have $** on my Uber account from the gift card I put on there the other day it says that I have $**.** but it won’t go through This is ridiculous now I can’t get home and having to sit outside in the cold because something is messed up in the app so if this does not get fixed immediately I’ll be using a different car service from now on and I am a frequent Uber user and have spent a lot of money on Uber so this is just ridiculous
GetHuman633310 did not yet indicate what Uber should do to make this right.
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