Just want a quote for car and home owners insurance

GetHuman-petla_'s customer service issue with USAA from March 2020

Help with my USAA issue
The issue in GetHuman-petla_'s own words
The problem: Just want a quote for car and home owners insurance

GetHuman-petla_ did not yet indicate what USAA should do to make this right.

How GetHuman-petla_ fixed the problem
GetHuman said my wait was * minutes but I waited * hour to be connected and never was so I called them directly and got through in approximately * minute.
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USAA

Customer service issue
Reported by GetHuman-petla_
Mar 9th, 2020 - 3 years ago
Fixed
GetHuman-petla_ shared how to fix
Seen by 24 customers so far
Similar issue to 705 others
0 customers following this
Items needed
Name
Account number
Phone number on account
Email address
Billing address

Timeline

GetHuman-petla_ started working on this issue
Mar 9th, 2020 2:44pm
GetHuman-petla_ confirmed the issue is fixed. Hooray!
Mar 13th, 2020 3:47am
GetHuman-petla_ confirmed the issue is fixed. Hooray!
Mar 15th, 2020 11:18pm

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