the telephone on hold sound is very disturbing for me and I suspect most USAA members...

GetHuman3721354's customer service issue with USAA from October 2019

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The issue in GetHuman3721354's own words
the telephone on hold sound is very disturbing for me and I suspect most USAA members. The sound is rapid rattling and is abusive to the ears and brain. It should be replace immediately with a sound comfortable to most ears.*Maye a soft*slow classical piece.
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Customer service issue
Reported by GetHuman3721354
Oct 7th, 2019 - 2 mos ago
I have an issue with USAA too
Not resolved
Seen by 1 customer so far
Similar issue to 1552 others
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GetHuman3721354 started working on this issue
Oct 7th 7:53pm