I have been notified that I am over due payment of Insurance bills. My Accounts are loc...

GetHuman3221094's Account Help issue with USAA from July 2019

Help with my USAA issue
Top Tip from another customer
Most if not all sign in issues with Duke Energy can be fixed through the login portal https://www.duke-energy.com/sign-in-help. If you are still having issues please call the number on your bill.
The issue in GetHuman3221094's own words
I have been notified that I am over due payment of Insurance bills. My Accounts are locked. I can*t determine how much I owe and what method I should use to transfer money to clear the debt.*Please help !*Jerry Hammontree

GetHuman3221094 did not yet indicate what USAA should do to make this right.

How GetHuman3221094 fixed the problem
I called USAA customer service directly. They unlocked my accounts, explained the new login procedures, and helped me transfer the money I owed.
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USAA

Account Help issue
Reported by GetHuman3221094
Jul 9th, 2019 - 2 years ago
Fixed
GetHuman3221094 shared how to fix
Seen by 13 customers so far
Similar issue to 1225 others
0 customers following this
Items needed
Name
Account number
Phone number on account
Email address
Billing address

Timeline

GetHuman3221094 started working on this issue
Jul 9th, 2019 8:25pm
GetHuman3221094 indicated the issue is not fixed yet.
Jul 10th, 2019 8:25pm
GetHuman3221094 indicated the issue is not fixed yet.
Jul 11th, 2019 4:40pm
GetHuman3221094 indicated the issue is not fixed yet.
Jul 11th, 2019 4:42pm
GetHuman3221094 confirmed the issue is fixed. Hooray!
Jul 15th, 2019 6:36pm