USAA Customer Service

Answers to Common Problems

Use USAA's Phone Number

USAA's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about USAA.

Top questions and answers

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Recent reasons customers contacted USAA:

To Usaa I have two issues. * I called your line and spoke to a person named Shamekia. I...
auto insurance..lost claim check. need to get it voided and reissued
I was found at fault for accident involving only my car. Dur to an accident causing me...
I am trying to get car insurance quote
I need another W-* or ****. My daughter did my Fed & VA State Taxes & lost the p*w.*Wh...
Claim * *******-***. This claim has had additional material sent to the assigned email...
need to get new assignment * for car repair.
I submitted claim number *** on ** April ****. There has been no progress regarding my...
My father served in the U S Navy during WW II. He never was a USAA policy holder. Can...
Desire to set up auto payment on all bills to USAA and on a monthly basis. Need to know how.
Credit card. I want to make a purchase and was declined
Im getting a text from an email claiming to be usaa fraud department. C*p of text**A...
Auto insurance coverage seems to have escalated in cost and only includes one car and n...
I would like to know about some insurance questions I would like to have my daughter is...

Help me with my issue

Does GetHuman work with USAA?

GetHuman does not work with USAA's customer support operations, directly or in any other way. GetHuman has no partnership or relation to USAA at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check USAA's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting USAA at a Glance

USAA has no chat option
USAA has no customer email
USAA has 2 help forums
USAA has 1 twitter handle
USAA has 1 facebook page
USAA Phone Number and Contact Information

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