what is the status of the pictures and information I sent in recently for the addition...

GetHuman1375831's customer service issue with USAA from October 2018

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The issue in GetHuman1375831's own words
Have the additional repairs to the roof of my garage completed, I sent in additional information several days ago, I had it faxed from the contractors office, as I watched. ... what is the status of the pictures and information I sent in recently for the additional work needed to complete my garage. Accessing you on the internet has been very difficult
I am patient, however , My contractor needs to be paid.
Complete the work !!!
My family and myself have multiple ins. policies with USAA
e*mail, text, fax, phone ??
I have an issue with USAA too
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claim, approval of additional damages discovered, after the needed replacement of my garage roof
Customer service issue
Reported by GetHuman1375831
Oct 19th, 2018 - 3 mons ago
I have an issue with USAA too
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Seen by 10 customers so far
Similar issue to 563 others
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Items needed
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Phone number on account
Email address
Billing address
GetHuman1375831 started working on this issue
Oct 19th, 2018 3:04pm
GetHuman1375831 shared this issue with friends on Facebook
Oct 19th, 2018 3:16pm