USAA sent a check to y’all to total off my car. The check was mailed on July **th. I kn...

GetHuman922982's customer service issue with USAA from July 2018

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The issue in GetHuman922982's own words
USAA sent a check to y’all to total off my car. The check was mailed on July **th. I know the check hasn’t been processed yet because I was charged another car payment yesterday. So get the check from the freaking mailbox, process it and issue my refunds now. This is unacceptable. We already received the payout for my car being totaled. So the rest of the money should have gone to the yall so that I don’t have any more car payments. And yet, it’s been two weeks and y’all STILL haven't processed the check yet. I need this resolved immediately. No exceptions. This is asinine.
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USAA

Customer service issue
Reported by GetHuman922982
Jul 27th, 2018 - 10 mons ago
I have an issue with USAA too
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Seen by 2 customers so far
Similar issue to 343 others
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Timeline
GetHuman922982 started working on this issue
Jul 27th, 2018 8:33pm