I need to talk to someone about my insurance before it lapses I was on the **th. We te...

GetHuman634499's customer service issue with USAA from April 2018

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The issue and preferred resolution, in GetHuman634499's own words:
I need to talk to someone about my insurance before it lapses I was on the **th. We tell my have called in the last week it has been a ridiculous whole time and I can’t get through at lunch and I work a second job and have not been able to call until after *** at night and you guys are closed
I trust that USAA will make this right and come up with a resolution that is fair.
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USAA

Customer service issue
Reported by GetHuman634499
Apr 27th, 2018 - 3 mons ago
I have an issue with USAA too
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Seen by 2 customers so far
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Timeline
GetHuman634499 started working on this issue
Apr 27th 3:42pm