I notified USA Today by phone on Jan * for an address change. My phone is...

GetHuman2305020's customer service issue with USA Today from February 2019

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The issue in GetHuman2305020's own words
I notified USA Today by phone on Jan * for an address change. My phone is *** ***-****.*my OLD address is **** E Killarney, Wichita, KS *****. I began emailing my request and got replies from GCSC Emailmaster each with a tracking number ( can provide) that the address would be changed to:* **** E Killarney Ct, Wichita*KS *******but the paper continued to be delivered to the old address. After about * weeks, it was acknowledged that address had been changed in your system but NEVER delivered.*Ironic that I needed to do a vacation stop but it was NOT restarted ****.*It is incredible that USA TODAY cannot communicate with the local delivery service to get this resolved. This is nearly * months.*I would like * months of free subscription to compensate for the is negligent LACK of service. I do autopay.

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USA Today

Customer service issue
Reported by GetHuman2305020
Feb 26th, 2019 - 2 years ago
Not resolved
Seen by 85 customers so far
Similar issue to 174 others
0 customers following this

Timeline

GetHuman2305020 started working on this issue
Feb 26th, 2019 12:26am

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