I flew from FLL to EWR yesterday on United Airlines flight ***** which departed at...

GetHuman2321666's customer service issue with US Transportation Security Administration (TSA) from February 2019

435 similar
0 following
Help me with my issue
Next: our robot will wait on hold for GetHuman2321666 to get a US Transportation Security Administration (TSA) rep on the line!
Always use the GetHuman Phone tocall US Transportation Security Administration (TSA). We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2321666's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2321666 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman2321666's own words
I flew from FLL to EWR yesterday on United Airlines flight ***** which departed at *:**pm.**I was taken by wheelchair, which I do on all my flights, as I’m unable to walk far and have difficulty with stairs.**I always have TSA Pre and this includes yesterday. I walked through the security machine and gave my bottle of water to the chair attendant because I am diabetic. I’ve never had a problem with that but no sooner did I go to resume sitting in the wheelchair, I was told to stand at the side, to remove my sneakers, to be patted down by a young woman. When I asked for this to be done in a less public area because everyone passing through was staring at me, I was told that I’d have to walk over without my sneakers on. **I also asked why I was pulled aside and she said that the wheelchair rang...which I didn’t hear. If the chair was the issue and I walked through the security machine without an alarm going off, why didn’t they check out my chair?!***I finally just asked her to do the patting down where I was standing. I asked to face away from the public but was told that I couldn’t. **The tsa agent touched me inappropriately* I spread my legs and her hands went all the way up to my crotch! **I am a ** year old senior with TSA preapproval yet I was forced to undergo such a terrible experience! **I’m the first one to understand and appreciate safety when I travel but this ** minute experience should never have happened and your TSA agent overstepped. There was no outgoing message menu option to voice this complaint so I’m writing to you to determine how we proceed.
GetHuman2321666 did not yet indicate what US Transportation Security Administration (TSA) should do to make this right.
I have an issue with US Transportation Security Administration (TSA) too
How GetHuman2321666 fixed the problem
We are waiting for GetHuman2321666 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get US Transportation Security Administration (TSA)'s attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2321666 fixes it.
This email address isn't valid

US Transportation Security Administration (TSA)

Customer service issue
Reported by GetHuman2321666
Feb 27th, 2019 - 3 mons ago
I have an issue with US Transportation Security Administration (TSA) too
Not resolved
Seen by 14 customers so far
Similar issue to 435 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2321666 started working on this issue
Feb 27th 10:54pm