GetHuman5609124's Missing Package issue with US Postal Service from January 2021
Help with my US Postal Service issue
Top Tip from another customer
Your local post office likely has a shorter holder time than the main USPS customer service line. Call or visit your local office first and often a missing delivery problem can be resolved through them faster. You can get their number here: tools.usps.com/go/POLocatorAction
The issue in GetHuman5609124's own words
Failure to receive package for ** days ... I ordered a Charge ** FITBIT off the Fitbit website on ** Dec ****. (Order**acdh**mjtke* Tracking ***********************). The status keeps showing up as "in transit". It has been "In Transit" for ** days. I have called the Fitbit company several times and they say they will not replace the shipment nor refund my money. I do not know who I can contact to resolve this problem. Can you help?
Either ship a new Charge * Fitbit or refund my money
Called Fitbit several times.
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How GetHuman5609124 fixed the problem
Go to USPS.com website. Select your specific problem and fill out the form with your specific description of the problem.
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