I sent a package from New Zealand on the ********* I paid for express shipping to New J...
GetHuman-herapota's Problem With a Delivery issue with US Postal Service from December 2019
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Before contacting them, items GetHuman-herapota may need:
Tracking number, Address on the package, and Who sent the package
Top Tip from another customer
Your local post office likely has a shorter hold time than the main USPS customer service line. Call or visit your local office first and often a missing delivery problem can be resolved through them faster. You can get their number here: tools.usps.com/go/POLocatorAction
The issue in GetHuman-herapota's own words
I sent a package from New Zealand on the ********* I paid for express shipping to New Jersey. For four days it was stuck in customs with no update. It was supposedly delivered twice to the location in question with no missed delivery slip and having to do my own job investigation I had ** hours till the package was going to be sent back to New Zealand I would now like this delivered immediately and would like a refund as this was not delivered in the time frame I was promised
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