We have a business located on the corner of two streets. Our mailing address is on the...

GetHuman-amykerw's customer service issue with US Postal Service from October 2019

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The issue in GetHuman-amykerw's own words
We have a business located on the corner of two streets. Our mailing address is on the front street but our receiving warehouse is on the side street. UPS and FEDEX are able to deliver on the side street (shipping and receiving location) despite the mailing address being the front street. Please note that this isn't a large building so from front to side, it isn't far. That being said, it's a hazard for USPS to deliver the large packages in the front -- I believe thats why other carriers are eager to drop on the side. USPS is saying they have to drop where the mailbox is. The location is the same geographically, it's just a different door. What can we do so that USPS is delivering the same place the other carriers are? They are leaving huge boxes and packages in our customer area and in the walkway instead of in the receiving area located on the side of the building. Thanks!

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US Postal Service

Customer service issue
Reported by GetHuman-amykerw
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 35632 others
0 customers following this

Timeline

GetHuman-amykerw started working on this issue
Oct 18th, 2019 7:38pm

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