I had a laptop shipped from Crawfordsville, IN to San Jose, Ca. The buyer failed to pro...

GetHuman3318247's customer service issue with US Postal Service from July 2019

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Tracking number, Address on the package, and Who sent the package
The issue in GetHuman3318247's own words
I had a laptop shipped from Crawfordsville, IN to San Jose, Ca. The buyer failed to provide me with the suite number for the address the package was to be delivered to, so the package was given the “no secure location available” tag under the tracking number. I’ve called the post office several times and they keep telling me the package will be delivered, and it never happens. I’ve had horrendous customer service. They are all rude, extremely difficult to get ahold of, and apparently incapable of fixing a simple problem. I just need them to include suite ** to the initial address I gave the post office, and then they can deliver the package and I can get the money I should’ve had a week ago from the seller. This has been an almost * week process.

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US Postal Service

Customer service issue
Reported by GetHuman3318247
Jul 26th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 31992 others
0 customers following this


GetHuman3318247 started working on this issue
Jul 26th, 2019 10:42pm