I had a laptop shipped from Crawfordsville, IN to San Jose, Ca. The buyer failed to pro...

GetHuman3318247's customer service issue with US Postal Service from July 2019

Help with my US Postal Service issue
First: share to improve GetHuman3318247's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3318247 may need:
Tracking number, Address on the package, and Who sent the package
The issue in GetHuman3318247's own words
I had a laptop shipped from Crawfordsville, IN to San Jose, Ca. The buyer failed to provide me with the suite number for the address the package was to be delivered to, so the package was given the “no secure location available” tag under the tracking number. I’ve called the post office several times and they keep telling me the package will be delivered, and it never happens. I’ve had horrendous customer service. They are all rude, extremely difficult to get ahold of, and apparently incapable of fixing a simple problem. I just need them to include suite ** to the initial address I gave the post office, and then they can deliver the package and I can get the money I should’ve had a week ago from the seller. This has been an almost * week process.

GetHuman3318247 did not yet indicate what US Postal Service should do to make this right.

How GetHuman3318247 fixed the problem

We are waiting for GetHuman3318247 to fix the problem and share the solution with the rest of us customers.

Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
how long does it take to deliver a postcard from san jose, ca to dallas, tx?I shipped a laptop to Nigeria to a buyer in this afternoon , and I found that it...
Do you have a customer issue as well?
We can help you get US Postal Service's attention and get better help faster. Tap below to get started.
Having US Postal Service issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

US Postal Service

Customer service issue
Reported by GetHuman3318247
Jul 26th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 31992 others
0 customers following this

Timeline

GetHuman3318247 started working on this issue
Jul 26th, 2019 10:42pm