My mailbox in my condo complex is locked. I have a key but that key is no longer workin...

GetHuman3089756's customer service issue with US Postal Service from June 2019

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The issue in GetHuman3089756's own words
My mailbox in my condo complex is locked. I have a key but that key is no longer working. I wasn’t made aware of any changes to my lock. I’m not sure what’s going on. My mail is stuck in my box til I figure out why. I have very important documents coming that I need. Thanks!
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US Postal Service

Customer service issue
Reported by GetHuman3089756
Jun 15th, 2019 - a mon ago
I have an issue with US Postal Service too
Not resolved
Seen by 3 customers so far
Similar issue to 29960 others
0 customers following this
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Timeline
GetHuman3089756 started working on this issue
Jun 15th 1:16am