Problem * **I sent a envelope by certified mail from Sterling, VA Post Office on Feb...

GetHuman-halecho's customer service issue with US Postal Service from February 2019

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Problem * **I sent a envelope by certified mail from Sterling, VA Post Office on Feb **-**-**. Tracking Number **** **** **** **** ****. Addressed to Town of La Plata, *** Queen Anne Street, PO Box ****, La Plata, MD *****. As of ********.(** days latter) It has yet to be delivered. Even after responding to a notification that was sent to me (see below).**"The customer has requested that the Postal Service redeliver this item on February **, **** in LA PLATA, MD *****."**The second delivery was never made. I made contact with the Town of La Plata Building Permit Dept. They have yet to see a notification that they have a had a certified delivery attempted. **This pack was time sensitive. **Problem * **Since the envelope mentioned above was not delivered. I sent another envelope by Priority Mail on ********. Tracking Number ***************************. I have tried to track it. It says it does not existing . I even used the scanning code to be sure I entered it correctly. It states the same message that it does not exist. It was sent to Marty Clarke,PO box ***, Hollywood, MD *****. Thinking I could have it hand delivered by my sister to the Town of La Plata. **Bottom Line. **I have made two attempts and spent close to $** for a "special service" to deliverer an application and building plans to obtain a permit to build my elderly parents a handicap ramp before my father comes home from rehab. **I called the La Plata Post Office. I gave them the tracking number. They said the system was DOWN. They took my phone * and said they would call me back. They never did. I went in to the Post Office in Sterling, VA. They said they could not help me since Their System was DOWN. **What am I to do
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US Postal Service

Customer service issue
Reported by GetHuman-halecho
Feb 17th, 2019 - 8 mons ago
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GetHuman-halecho started working on this issue
Feb 17th 5:30pm