This is not fixed!!!!!

GetHuman-zaven's customer service issue with US Postal Service from February 2019

Help with my US Postal Service issue
The issue in GetHuman-zaven's own words
we mailed out a package on ****** and the customer still hasn't received it. On February *, **** I waited on hold for a usps representative for over * hour. He informed me that the package was in the Palo Alto post office. I than requested at that time that the package be returned to us (sender) and he said we would get it sometime the week of February **th, ****. Today is Feb **, **** and we have not yet received the package. I call your automated system and it says the package was rescheduled for delivery again to customer.?????Help We just want the package returned to asap. Mc Clendon *** Third Ave Chula Vista Ca ***** please assist on the problem.
GetHuman-zaven did not yet indicate what US Postal Service should do to make this right.
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How GetHuman-zaven fixed the problem
This is not fixed!!!!! We are still waiting for some answers.....All we would like to happen is for the package to be sent back to us (sender) to fix this big problem!
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US Postal Service

Customer service issue
Reported by GetHuman-zaven
Feb 15th, 2019 - 8 mons ago
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GetHuman-zaven shared how to fix
Seen by 8 customers so far
Similar issue to 23093 others
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Items needed
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Address on the package
Who sent the package
GetHuman-zaven started working on this issue
Feb 15th 8:20pm
GetHuman-zaven confirmed the issue is fixed. Hooray!
Feb 15th 11:08pm
GetHuman-zaven shared this issue with others over email
Feb 15th 11:14pm
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Feb 15th 11:14pm