Case * CA*********. I had an automated call recently stating it was being looked into a...

GetHuman2215074's customer service issue with US Postal Service from February 2019

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The issue in GetHuman2215074's own words
Case * CA*********. I had an automated call recently stating it was being looked into again. On the phone, automated voice states case has been resolved. NO IT HAS NOT! No one seems to know where my package is. It was a gift to my parents, bought in Switzerland, so NOT replaceable. It is extremely frustrating to contact USPS on the phone & this whole process. I've sent packages to this address for more than ** years, why all of a sudden there was a problem with the address. If there was a problem with the address, why didn't the agent notice that when the package was mailed?
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US Postal Service

Customer service issue
Reported by GetHuman2215074
Feb 15th, 2019 - 8 mons ago
I have an issue with US Postal Service too
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Seen by 2 customers so far
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GetHuman2215074 started working on this issue
Feb 15th 5:08pm