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Before contacting them, items GetHuman2215074 may need:
Tracking number, Address on the package, and Who sent the package
The issue in GetHuman2215074's own words
Case * CA*********. I had an automated call recently stating it was being looked into again. On the phone, automated voice states case has been resolved. NO IT HAS NOT! No one seems to know where my package is. It was a gift to my parents, bought in Switzerland, so NOT replaceable. It is extremely frustrating to contact USPS on the phone & this whole process. I've sent packages to this address for more than ** years, why all of a sudden there was a problem with the address. If there was a problem with the address, why didn't the agent notice that when the package was mailed?
GetHuman2215074 did not yet indicate what US Postal Service should do to make this right.
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