It has been documented that a package was delivered to my home but I never received it...

GetHuman-camkaram's customer service issue with US Postal Service from January 2019

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The issue in GetHuman-camkaram's own words
It has been documented that a package was delivered to my home but I never received it. The mail box is locked and can only be opened with a key by home owners. I suspect that it must be a theft by one who works for you! I do not like to accuse on of theft but this has happened before!!!!!! Why does the carrier document that a packaged has been delivered but it is clearly not in my mailbox. I have the documentation with Amazon and the postal service!!! Something very fishy is going on and I would like to get to the real truth of this matter.
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US Postal Service

Customer service issue
Reported by GetHuman-camkaram
Jan 7th, 2019 - a mon ago
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GetHuman-camkaram started working on this issue
Jan 7th 11:15pm