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Before contacting them, items GetHuman-vladisz may need:
Tracking number, Address on the package, and Who sent the package
The issue in GetHuman-vladisz's own words
Order products from Vista Vapors Inc. ... I am trying to find out where my package is. The package has been sent to me by Vista Vapors Inc. It was shipped from Minnesota, its tracking number was LJ*********US, and it started its journey on November *st, ****, at *:** pm, to go to Serbia. So, it went to Saint Paul. It went to Chicago. It went to Jamaica NY. Was in New York. It went to Abu Dhabi and then, on November **th it apparently departed Belgrade, Serbia to go back to Jersey City? Why is that? Is it coming back to Serbia again? I tried reaching out to USPS customer support but I kept getting either automated operators that told me my package is in transit and moving around the USPS network to its destination, ** minute long wait time prompts or apologies that a department called 'Shipment Tracking' can't help me track my shipment. I confirmed with the shipper that the order was shipped and left the United States of America. I contacted the customs office in Serbia, who told me a package of this kind had never arrived to the country by any means whatsoever. I contacted the local post office and was told a package with this tracking number does not exist in their system. I would really like to know where my package is, if it is going to be arriving to Serbia, and why was it sent back to the USA.
I cannot get in touch with USPS or find out where the shipment is.
I want to find out what happened, where the shipment is, what caused the delay and if it will be returning to where it is supposed to deliver to or not.
I expected to be told where my goods are after paying for them, or at least being notified they are being taken back to the country they were shipped from.
I tried contacting everyone else involved in this. The shipper, the customs office and the postal office. None of them can find this package and claim it is not in their possession.
I have an issue with US Postal Service too
How GetHuman-vladisz fixed the problem
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