New home built on lot next door has same numerical number as I do, ****, but they also...

GetHuman1840307's customer service issue with US Postal Service from December 2018

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The issue in GetHuman1840307's own words
New home built on lot next door has same numerical number as I do, ****, but they also have an "A" after their address. All of my mail has my address as **** A. That is incorrect. Spoke with carrier about mix up. No change. Spoke with a customer rep @ ***-***-**** on *****. He checked system, noted I was listed ****A - advised change had to be made through AMS locally. Started with local post ofc, says nothing they could do. Went to city Planning Dept, and main post office. Sent to local office according to my zip code, as they had to be ones making change in an edit book and through AMS. Last week i took my mail with incorrect address, a letter from the Planning Dept, and written detailed info from main post office manager on how to make the change to local post office. Supervisor on duty stated would take care of it that day. Did follow up visit at local post office today. The supervisor there insists everything is as it should be in system and doesn't understand why there is a problem. Nothing has been done. There is nothing for her to do. Period.***I am unable to reach AMS dept myself as the box is always full. What I want is my address corrected in your system ASAP. ***** Way Street, Shirley Anderson. **Neighbors address is ****-A Way St, Nathaniel Salamon. These are * single homes. Thanks.

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US Postal Service

Customer service issue
Reported by GetHuman1840307
Dec 27th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 18824 others
0 customers following this


GetHuman1840307 started working on this issue
Dec 27th, 2018 3:37pm

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