There have been delivery issues with the local post office for several months now...so...

GetHuman-wobbely's customer service issue with US Postal Service from December 2018

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The issue in GetHuman-wobbely's own words
There have been delivery issues with the local post office for several months now...so bad it made the news. I was expecting a package and tracked it. It made it onto the truck for delivery. By the end of the day it was marked as undeliverable. I contacted the PO to let them know where the package was supposed to go, told them which employees truck to place it onto or offered to pick it up, leaving them the phone number. Two days later the package is marked as left at mailbox at *:**pm. Now I have a security camera *-* feet from the mailbox and there was no sign of anyone coming to the mailbox anywhere near that time. I scheduled a redelivery...again stating the package was not delivered. Our carrier, Larry, did deliver a package on this day but not the package in question. The following day he came to the door with a printout of my request and double checked and found the tracking numbers were indeed not the same, I’m still missing a package. He then tells me I can stop requesting a redelivery because the package will eventually show up. The package in question is a medium priority flat rate box with * day delivery. I know it’s a busy holiday season but to not even allow a customer to pick up a package, one has to ask why. This post office also will not answer phone calls.
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US Postal Service

Customer service issue
Reported by GetHuman-wobbely
Dec 22nd, 2018 - 10 mons ago
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GetHuman-wobbely started working on this issue
Dec 22nd, 2018 12:15am