We have not received our mail for December *. Informed delivery showed ** pieces of ma...

GetHuman-mjhendri's customer service issue with US Postal Service from December 2018

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The issue in GetHuman-mjhendri's own words
We have not received our mail for December *. Informed delivery showed ** pieces of mail to be delivered that day, including * pieces of mail that were important. Spoke with several neighbors who did not receive their mail either. I called the local post office and was told that informed delivery site was not reliable and that their carriers do not deliver after dark, which is why we may not have received our mail. This is not true, because our mail is delivered most of the time after dark. Is there any way you can get our mail to us or tell us what we need to do.**I would like to point out this is not an isolated incident. No mail delivered on November **. A call to the post office said that their carrier was sick and they had no subs. This is totally unacceptable.**November **—our neighbor to the north of us received our mail, we received our neighbor’s mail to the south, our neighbor to the south received their neighbors mail and so on. **This is so frustrating….and is taking place in our entire neighborhood and surrounding neighborhoods. Is there any remedy to this? If there were some other alternative to the USPS, I would certainly do it. As it is now, I am having any Christmas packages sent to store, because I am afraid the postal service will lose it or just choose not to deliver it.**Thank you for your attention to this matter.

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US Postal Service

Customer service issue
Reported by GetHuman-mjhendri
Dec 13th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 17237 others
0 customers following this


GetHuman-mjhendri started working on this issue
Dec 13th, 2018 1:04pm

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