I paid for shipping an item, tracking *************************It never arrived, and st...

GetHuman-joshlkir's customer service issue with US Postal Service from December 2018

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The issue in GetHuman-joshlkir's own words
I paid for shipping an item, tracking *************************It never arrived, and stalled out on 'in between facilities' in tracking.**Much later (* weeks), I received my package back, with no shipping label, with 'msut pay postage' stamped all over it.**I went to the local post office, and explained that the label must have fallen off. **I was told that without a paper receipt, that there was nothing I could do other than pay again. I was laughed at by your desk clerk as she handed me the receipt.**The new tracking number is *****************************Also, it was a label that the post office employee affixed to the package in the first place. Also also, any basic retail store can look up reciepts based on the credit card that paid for it, but your employee said they couldn’t do that.
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US Postal Service

Customer service issue
Reported by GetHuman-joshlkir
Dec 6th, 2018 - 5 mons ago
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GetHuman-joshlkir started working on this issue
Dec 6th, 2018 8:00pm