US Postal Service Customer Service Issues

I selected one-day shipping for an item from Amazon expecting it today. Unfortunately, I received a notification that it got delayed and won't arrive for possibly two more days. I chose expedited shipping to receive it today as it's crucial for work tomorrow. Could you please provide insight into the reason for the delay and help ensure its delivery today?

I recently found my mailbox empty except for a card stating my residence was vacant and needed to be filled out. Due to illness, it took me a couple more weeks to return the completed card. Despite this, I have not received any mail, and today, a package from Amazon was returned as 'Undeliverable - Person or Location unknown.' I requested any held mail be placed in a white USPS box on my porch when filling out the green card. This has not been done. As someone with limited mobility, it is challenging for me to retrieve mail from the post office. I understand that I have not always been prompt in checking my mailbox due to receiving mostly unwanted mail. Nonetheless, I will be more diligent going forward. I placed this letter in my mailbox, and the green card was still there. Please resume mail delivery and kindly deliver any accumulated mail as requested.

I received a package that had been opened and searched through, even though it was locked inside my mailbox. Out of the 6 items I ordered, only 1 was in the box along with the shipping order, which had "MM" written on it in pen - something I've never seen before in previous orders. I'm upset that a first-class package from a trusted company I've dealt with for months arrived in this condition through the US Postal Service. I've reached out to the shipper, but I believe they did everything right, and I need to understand what happened to my missing items and ensure the security of my future deliveries. Tracking number: 9[redacted] 0[redacted] [redacted] 53.

I submitted a mail forwarding request from April 25 to October 25 for our household of 5, but we only received 4 pieces of mail initially and then nothing for 5 months. Despite indicating on the USPS form that delivery should resume on October 25, it did not. After contacting the local post office and being told they would resume delivery, I have only received junk mail in November. A bank statement was returned as "undeliverable," leading me to believe other important mail is missing. Despite filing a case and being promised follow-up, no action has been taken. This issue is causing significant problems for everyone in our household, particularly concerning bills and important notices. I urgently need this matter addressed.

I shipped a package of live fish with 2nd-day priority shipping, but it got delayed. Even though I requested an intercept to have it returned to me quickly, it seems to have ended up in LA where the customer lives. The problem is that the life support system in the package will soon fail, risking the lives of over $[redacted] worth of fish. I urgently need assistance in making the box available for the customer to pick up before it's too late. Thank you. Tracking number: [redacted][redacted]76 Intercept confirmation number: o[redacted]

I shipped a package from Crestview, FL on 11/24 with 2-day shipping to Millis, MA. Despite the tracking information indicating a delay and being on its way to the next facility without specifying where, I was informed that Pensacola, FL was the last known location just 50 miles away from the origin. I am unable to locate the package myself and would appreciate USPS's assistance in locating it. If it's not delivered soon, I intend to file a claim for a possible refund on the 2-day priority mail service. It's been 7 days, and the uncertainty of its delivery is concerning. Clarification on its status would be greatly appreciated.

I recently received a package from USPS sent by Australia Post. I was expecting a laptop, but upon inspection, I found only an empty carton inside. The USPS stamp indicated it weighed 0.[redacted] kg and was valued at $24, suggesting it was indeed empty. I contacted the sender, who reassured me that the package was not empty and provided a receipt showing he paid $75.00 for shipping. The discrepancy between what was received and the shipping cost has caused a trust issue between us. The tracking number is LK[redacted]65AU. A prompt response to this matter would be greatly appreciated.

Concern with Shipping Carrier. Tracking information for an international package from Hungary: Parcel from Hungary Tracking Number: RR[redacted]71HU Regarding the redelivery attempts: - Past redelivery confirmations for [redacted]-12-01: njr[redacted]4 - [redacted]-12-03: WIR[redacted]8 I've waited all day once more, surpassing usual delivery times. It seems the redelivery attempts through [redacted]-ASK-USPS with confirmation codes were ineffective. I kindly request a rescheduled delivery for the package with the Tracking Number: RR[redacted]71HU on 04 December [redacted] as facilitated by Dina from ASK-USPS. I will be indoors during the delivery window and would like the carrier to come to my front door for a signature. It's frustrating to stand outside for hours, especially in cold temperatures. Furthermore, I've experienced issues with the USPS not providing adequate tracking information for international packages. I've faced challenges with the USPS "Informed" program eligibility for my address. I urge for further investigation regarding the carrier's consistent failure to deliver, despite assurances from supervisors. This ongoing issue needs to be addressed promptly. Thank you.

Yesterday, I expected a package to be delivered, as it was showing as "out for delivery" all day with an expected delivery by 8 pm. Just before 8 pm, I refreshed the tracking status and it suddenly showed as "Delivered." Unfortunately, the package was not at my front door. To my surprise, it then indicated as "ready for pick up," without my consent. After contacting the provided number, I discovered that the package was left at a carrier facility without specifying the location. I never requested such a change from doorstep delivery. Trying to resolve this over the phone proved fruitless as I couldn't reach a live representative. Thus, I am reaching out here to seek guidance on locating my package. How can I assist in resolving this issue promptly?

I am encountering an issue with my delivery. Despite leaving specific instructions not to deliver to my mailbox due to the lack of a key, my package was still placed there along with the other attempted deliveries. My schedule makes it difficult to intercept the mail carrier or visit the post office promptly. It's frustrating that contacting the [redacted] number provided only leads to automated responses. I need my items to be delivered as per my instructions - outside my door or at the main office. The package in the mailbox needs to be relocated to my door because I cannot access the mailbox without a key. I will not purchase a key as I am moving at the end of this month. Thank you.

Dear Customer Service, I am reaching out regarding a package that was sent to me with tracking number UA[redacted]44US by Noseminster LLC on November 9, [redacted]. Despite the package being marked as "In Transit" on November 15 while in Miami, Florida for international delivery, it has not arrived at my address in Bogota, Cundinamarca, Colombia ([redacted]). I am concerned about the delay and would like urgent information on the current location of my package and the domestic transport handling within Colombia. The package contains a valuable effects pedal repaired by Noseminster, making its arrival crucial to me. Furthermore, I experienced a discourteous interaction with a support representative who abruptly ended our call. I request a prompt resolution to this matter. Thank you for your prompt attention to this issue. Sincerely, Daniel H.

Dear USPS, I have always appreciated the excellent service I received from you in the past. However, recently, my packages have been experiencing delays and I am receiving limited information about their status. On November 24th, I sent two packages from The U.K. to the USA. While one package is in the USA, its exact location is unknown. The other package is still awaiting shipment. Despite receiving some emails, the details about the whereabouts of my packages remain unclear. I am now worried, especially about the package that has not yet reached the USA. Both packages were sent with tracking and signature confirmation. The tracking numbers are: RN[redacted]85GB and RN[redacted]99GB. Any assistance you could provide would be greatly appreciated. I understand you are dealing with a high volume of packages, thank you for your attention to this matter. Mrs. S. Folk

I rejected a delivery at my home and returned it unopened to the post office. I want to confirm if the merchant has received it to ensure I receive a refund from my bank. The tracking number is [redacted]. The tracking information shows that the package is out for delivery to the return address as of December *th. I need to verify that the merchant has received the return so my bank can refund me $42.89, the cost of the rejected item.

My packages have been delayed, and I was assured they would be delivered on Tuesday, December 4th. However, my package is still in transit from Billings to Hamilton. The delay is frustrating, and I am concerned about the status of my shipment. Please prioritize the delivery of my package. Thank you.

I am experiencing multiple issues with my postal services. Firstly, when trying to manage my new PO Box online, even though I have paid up to Feb [redacted], the system asked for my payment information again. Now, I received an email stating my auto-renewal and PO Box will be cancelled on 12/31/18. Secondly, my Informed Delivery service stopped working months ago despite trying different solutions, including creating a new account. Lastly, after recently moving to a temporary address and setting up mail forwarding starting 12/3/18, I am receiving emails indicating my Informed Delivery has been suspended, and a reactivation letter is being sent to my old address. These issues are causing confusion and inconvenience.

I initially submitted a change of address but made a mistake in spelling my name. I then canceled the change and submitted a new one on November 22 as instructed by the paper I received. I used the same start date for mail forwarding on both submissions, November 13. However, every time I check my email for the change of address order, after entering my confirmation, I am prompted to enter my zip code. Upon entering it, I receive a red message saying there is an issue processing my information. It states that it may take up to 72 hours for the order to be available in the system, but even after that time has passed, I cannot access it. I have attempted to call the provided number for assistance but have been unable to reach any representatives. I am concerned about not receiving my mail at my new address.

There have been incidents of individuals bringing their dogs into the post office at [redacted] Third Avenue in New York, NY [redacted], despite the no-pets-allowed policy. The issue seems to stem from a partially damaged sign that now reads "NO ETS ALLOWED" instead of "NO PETS ALLOWED". It is crucial to rectify this by repairing the sign and adding a new, larger, separate "NO PETS ALLOWED" sign to ensure compliance with the policy. Pets can pose a risk to individuals who are allergic or fearful of them. This situation has disrupted my stamp purchase today, leading to my immediate departure. A prompt and universal resolution to this matter is necessary.

I've been waiting for an important package for about 25 days now. There haven't been any updates on its location since it was picked up from the seller. I want to make sure it's not lost or forgotten in the office for too long. The package is not from overseas but still hasn't reached me, and I'm getting worried. If anyone could provide me with an update, I would greatly appreciate it. Thank you. I found an update regarding a package, but it's not the one I'm looking for. The package is apparently coming from Atherton, CA, but the tracking number provided is showing as unknown with no delivery date. Any insights would be helpful. Thank you for the assistance. Feel free to contact me via email for further details if necessary.

Good morning, I recently had two packages returned to the sender due to an undeliverable address issue, despite receiving multiple deliveries successfully at this address. The packages contain important Christmas gifts that I urgently need. They are being sent back to the sender, but I would like them to be redirected to the original address instead to ensure timely delivery. I have noticed this happening to my girlfriend as well, indicating a recurring problem that may require a conversation with the mail carrier. Our address is: [redacted] Old Philadelphia Pike Lancaster, PA [redacted] The two packages are from Crocs and Victoria's Secret. Kindly ensure that they are re-sent to our address and not back to the sender. Thank you for your assistance.

On November 22nd and 23rd, I placed orders for cosmetics for my makeup business. The first order included a Juvias Place makeup palette with ORDER #[redacted] shipped via First Class Package to my international shipping agent's warehouse in Miami, FL. Although USPS marked the item as delivered, my shipping agent confirmed it was not received due to timing issues. The second order from Colourpop, which included foundation, concealer, and setting spray, has the order number [redacted]5 and tracking number [redacted][redacted]87. This item was also marked as delivered but was not received at the warehouse. Despite my shipping agent's attempts to contact USPS, no resolution has been reached. The delay in receiving these items is affecting my business, and I'm seeking further assistance to resolve this issue promptly.