Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1572570 may need:
Tracking number, Address on the package, and Who sent the package
The issue in GetHuman1572570's own words
Item mailed to one our customers was delivered however customer claims it wasn't him who signed for it and no one at the his address signed for it either. I filed a claim with USPS regarding the matter but it was denied because the item was signed for. I would like to know how I should proceed...does my customer need to make a police report? Does he need to get in touch with someone at USPS to file an investigation on his end? Thank you!
GetHuman1572570 did not yet indicate what US Postal Service should do to make this right.
I have an issue with US Postal Service too
How GetHuman1572570 fixed the problem
We are waiting for GetHuman1572570 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.