My shipment never came to my house.

GetHuman-mrsholli's customer service issue with US Postal Service from November 2018

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Before contacting them, items GetHuman-mrsholli may need:
Tracking number, Address on the package, and Who sent the package
The issue in GetHuman-mrsholli's own words
I'm trying to get my package that seems to be stuck in Missouri. ... I purchased ** textbooks (World Explorer: Ancient World by Prentice Hall) on September *, ****. It was supposed to be delivered to me (** Alyssa Court, Hope, RI *****) between September **-September **. I received a notice that the shipment was running late but would be arriving. It never arrived. I emailed the seller on October ** (Amazon Texttextbooks) asking where the books are located. They said the shipment went out and that I should contact my local post office. I contacted my local post office and they said that the last time it was scanned it was in September and the package was located in Missouri.*So, the local postal worker said I should contact Help Desk to see what to do next. My tracking number is ******************************.*Thank you,*Christina Hollingworth****-***-****
I contacted several people and I'm not getting an answer.
I either want my package (** textbooks...World Explorer: Ancient World) or I want my money back for the package and the shipping I paid. A total of $***.**.
I've been a customer for ** years.
I talked to the seller. I talked to my local postal service. Now I'm talking to you.
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US Postal Service

Shipping from Us Postal Service
Customer service issue
Reported by GetHuman-mrsholli
Nov 13th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 13700 others
0 customers following this

Timeline

GetHuman-mrsholli started working on this issue
Nov 13th, 2018 9:29pm