I have tried contacting the Customer Service line on several occasions only to have...

GetHuman-frenlar's customer service issue with US Postal Service from October 2018

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The issue in GetHuman-frenlar's own words
I have tried contacting the Customer Service line on several occasions only to have ** min wait times which is inexcusable! My zip code is ***** and the mail service I receive is horrendous. Most days I receive equal amounts of mail that belong to a different address. I have also had neighbors have my mail delivered to them. This is not a one time occurrence, it happens on a regular basis. I have discussed with staff at the post office, but this has not helped. I would like to speak to someone that can actually look into this and implement change. It is not surprising that the mail is mixed up as this station (Elroy) is an absolute disaster area. I find it hard to believe that this environment is acceptable!
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US Postal Service

Customer service issue
Reported by GetHuman-frenlar
Oct 17th, 2018 - a mon ago
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GetHuman-frenlar started working on this issue
Oct 17th 7:50pm