I mailed a letter via certified mail on August **, ****. We never received the green c...

GetHuman-bbrosius's customer service issue with US Postal Service from October 2018

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The issue in GetHuman-bbrosius's own words
I mailed a letter via certified mail on August **, ****. We never received the green card back (and need it for a court hearing in less than an hour). I have been trying to call every phone number I could for the USPS and cannot get through. I was even on hold for an hour and got disconnected. I tried online tracking but the last entry was August ** "your package is moving within the USPS network and is on track to be delivered to its final destination. It is currently in transit to the next facility." and that is it. The addressee said he received the letter. Can you tell me where my green card is?
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US Postal Service

Customer service issue
Reported by GetHuman-bbrosius
Oct 15th, 2018 - 8 mons ago
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Seen by 14 customers so far
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GetHuman-bbrosius started working on this issue
Oct 15th, 2018 6:12pm