Tracking site shows my package with tracking number of ********************** is “at un...

GetHuman1333218's customer service issue with US Postal Service from October 2018

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Tracking number, Address on the package, and Who sent the package
The issue in GetHuman1333218's own words
Tracking site shows my package with tracking number of ********************** is “at unit” in Texas post office for a week. No any updates. Tried to contact local office but get no reply.
GetHuman1333218 did not yet indicate what US Postal Service should do to make this right.
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US Postal Service

Customer service issue
Reported by GetHuman1333218
Oct 12th, 2018 - 8d ago
I have an issue with US Postal Service too
Not resolved
Seen by 2 customers so far
Similar issue to 11492 others
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Timeline
GetHuman1333218 started working on this issue
Oct 12th 4:51pm