I filed a claim on a broken warmer. Warmer was brought to the post office for inspectio...

GetHuman-carlymri's customer service issue with US Postal Service from October 2018

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The issue in GetHuman-carlymri's own words
I filed a claim on a broken warmer. Warmer was brought to the post office for inspection, claim was denied due to the sellers packing. I got denial letter saying I could have my item back. The post office Is holding my item still and will not give it back to me.i emailed brenda burke from ada mn posy office with a copy of my denial letter and she hss not even sent me z response. There is no reason for them to keep my item I bought if the claim is denied. I want my property back . I'm thoroughly disappointed at how I am being treated by a company I use on a daily basis to help my business run. It's ridiculous. As a small business I have a limited amount of funds and when stuff like this happens it hur ts my margins . I've had business debit cards sent back numerous times due to my po box address not being on there. They wont deliver to a po box though. I would like a response to this complaint asap. I've been waiting since July when I filed the cla as nd nobody even fif anything ab ok it it .. it was originally denied due topost office not sending in
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US Postal Service

Customer service issue
Reported by GetHuman-carlymri
Oct 12th, 2018 - 8d ago
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GetHuman-carlymri started working on this issue
Oct 12th 3:58pm