Problem not fixed. Package still not received

GetHuman-zamvin's customer service issue with US Postal Service from October 2018

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The issue in GetHuman-zamvin's own words
Name: Sylvana Zammit*Address: **, G*abex, Agnes Schembri Street*Birkirkara Malta BKR *****Europe**Ordered and paid for items were * bottles of MSM eye drop solution from Dr Sam Berne holistic eye supplements. **First Class Package International**The following was the last I heard about my purchase. But I never received the items purchased**Tracking Number:*LM*********US*Your item arrived at an origin transfer airport in JOHN F KENNEDY INTL, NEW YORK, UNITED STATES on September **, **** at *:** am. The item is currently in transit to the destination.**Can you please tell me what the problem is. I want to know when I am going to receive my products or else I am demanding a refund please.
I want to receive my product
Tried contacting Dr. Sam Berne from where I ordered the product. He said the problem was from your end as they dispatched my order on *th Seotember
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US Postal Service

Customer service issue
Reported by GetHuman-zamvin
Oct 3rd, 2018 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 10821 others
0 customers following this
Items needed
Tracking number
Address on the package
Who sent the package

Timeline

GetHuman-zamvin started working on this issue
Oct 3rd, 2018 1:58pm
GetHuman-zamvin indicated the issue is not fixed yet.
Oct 4th, 2018 2:34pm
GetHuman-zamvin indicated the issue is not fixed yet.
Oct 4th, 2018 2:35pm
GetHuman-zamvin indicated the issue is not fixed yet.
Oct 4th, 2018 2:38pm