I received notice that this package was delivered at ** noon on *********. I was home t...

GetHuman1138619's customer service issue with US Postal Service from September 2018

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The issue in GetHuman1138619's own words
I received notice that this package was delivered at ** noon on *********. I was home that day and could see if the mailman had come. No one dropped this package off at my residence. I spoke with USPS and I received a call from the manager of my local post office who said that, yes, the package was delivered on my street but he did not know where. I have heard nothing since. I contacted the seller who will not refund since USPS claims to have delivered. This is the second time this has happened to me within a couple week span. I am on disability so I am home all the time. I can see the porch as I have two windows and I keep the front door open. On the day in question I, nor my neighbor (Who happens to be a postal carrier) did not even receive any regular mail. At this point I have no package and I am out money because of this mistake on your part. How can this be fixed?*Sincerely,
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US Postal Service

Customer service issue
Reported by GetHuman1138619
Sep 18th, 2018 - 6 mons ago
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Timeline
GetHuman1138619 started working on this issue
Sep 18th, 2018 5:15pm