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US Postal Service Customer Service

Answers to Common Problems

Use US Postal Service's Phone Number

US Postal Service's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

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Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about US Postal Service.

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for US Postal Service.

How Do I Get a Refund from Usps? When your letter or package does not get delivered or isn't delivered in the manner you paid for at USPS, you can request a refund.... Read more

How Do I Get Usps to a Hold Package? If you are expecting a package through USPS and don't want it delivered to your home, you have the option to request USPS hold your... Read more

What Do I Do If I Get a Note That "Post Office Attempted Delivery, Package Is Undeliverable as Addressed" from the Usps? There are a few things you can do if you receive a note from USPS stating that "Post office attempted delivery, the package is undeliverable... Read more

How Do I Report a Change of Address to the Usps? When moving, make sure reporting a change of address to USPS is on your to-do list so you do not miss any of your important correspondence.... Read more

Why Is My Usps Package Untraceable? When USPS carries a package, they will first give it a unique tracking number that you can use to track your package. Each time your... Read more

How Do I Report a Missing Package to Usps? Keep reading for some helpful tips on how to report a missing package to USPS. Read more

How Do I Correct an Undeliverable Order from Usps? USPS has been around for a while but mistakes can happen on the part of either the sender or the addressee. Luckily, there are ways... Read more

There's more!

Click below to show 14 more questions, answers, and complete guides to common US Postal Service customer support problems.

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Recent reasons customers contacted US Postal Service:

We had mail held because of moving to new state. We did not have addres a to do a chan...

I PAID TO GET COPIES OF CASHED MONEY ORDERS FOR PROOF TO IRS BUT, THE NUMBERS ABOVE THE...

Domestic tracking for international package parcel shop handled parcel incorrectly.*We...

I need to track a package that is at a warehouse near weatherford, Oklahoma because it...

I am writing to you because my package number CH*********US which was sent from Montebe...

Tracking a package tracking number not working

I would love to pick up my package today instead of waiting for delivery tomorrow. *The...

I would like to pick up my package today instead of waiting for the delivery tomorrow...

Correct shipping address. Missing suite number

I would like to pick up my package, which contains my medication. The tracking number i...

Package that include medication to hold for pick up at the current post office

I would like to pay my post office box charge.

Packages say delivered but not delivered

Package not delivered properly

The local post office refuses to install Arrow locks in new mailboaxes in several build...

Help me with my issue

Does GetHuman work with US Postal Service?

GetHuman does not work with US Postal Service's customer support operations, directly or in any other way. GetHuman has no partnership or relation to US Postal Service at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check US Postal Service's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!