I am handicapped. I need to have mail delivered to my door. I sent a letter from my pri...

GetHuman972320's customer service issue with US Postal Service from August 2018

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The issue in GetHuman972320's own words
I am handicapped. I need to have mail delivered to my door. I sent a letter from my primary care doctor on July **, ****. It was faxed and received on that date. It seems there are many reasons and problems why I can not get mail delivered to my door. I have exchanged emails with the person in charge of mail delivery at my local postal service. I have a case number with the postal service: CA ********* and I have called twice I believe. My address is **** Carter Road, Buford, Georgia *****. My carrier came to my door last week, and was very agitated. He gave me many reasons why he could not deliver my mail to my door...It was illegal and he could lose his job* he would be late and incur overtime, and on and on. He told me he could deliver it to the end of my short walkway, but not to my door. It is not a long walkway. He said I'd have to buy an official mailbox to put by the door. Then, when his boss asked him why he did not want to deliver my mail to my door, he told him he was highly allergic to bees, and my walkway was, "swarming with bees." Not true at all. Please help me with this problem! I will be ** years old next week, and this is making me very upset. I never thought it could be so complicated, and I do not think it should be. I sent the post office a second letter from my orthopedic doctor today saying I would benefit from mail delivery at my door. I am on a walker, and can not walk without one. I have a wheel chair that I use when I leave the house. I should not have to struggle to get into my car every day and drive up to my mailbox to get my mail, if I am eligible to receive it by my door. Please help me with this matter. I think I will call my congressman, and perhaps a lawyer, and tv station. I am tired of this!!!*Margaret "Margie" Clayton Klein
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US Postal Service

Customer service issue
Reported by GetHuman972320
Aug 9th, 2018 - a yr ago
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GetHuman972320 started working on this issue
Aug 9th, 2018 7:06pm
GetHuman972320 indicated the issue is not fixed yet.
Aug 13th, 2018 3:37am
GetHuman972320 indicated the issue is not fixed yet.
Aug 13th, 2018 3:52am