I don’t have my package

GetHuman923597's customer service issue with US Postal Service from July 2018

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The issue in GetHuman923597's own words
Obtain my package ... My tracking number is **********************. The package says that it’s been delivered to the mailbox however my mailbox is empty and has no key in it for me to pick up my package. So I would like to somehow for the Postal Service to actually give me my package and not give it to one of my neighbors since it’s a medication and it’s about **** outside and now it’s in the heat. I’ve been on hold for ** minutes with the customer service with USPS and have received no help
That I need to speak with a human being
To have my package delivered correctly
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US Postal Service

Customer service issue
Reported by GetHuman923597
Jul 27th, 2018 - 10 mons ago
I have an issue with US Postal Service too
Fixed
Seen by 9 customers so far
Similar issue to 5419 others
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Items needed
Tracking number
Address on the package
Who sent the package
Timeline
GetHuman923597 started working on this issue
Jul 27th, 2018 8:12pm
GetHuman923597 indicated the issue is not fixed yet.
Jul 27th, 2018 8:20pm