Forever stuck in transit

GetHuman913561's customer service issue with US Postal Service from July 2018

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The issue in GetHuman913561's own words
Get in touch with a live person which, I thought this site was suppose to accomplish for me but hasn’t. *I want to know where my package currently is. ... My package has been stuck in transit with no location known for the last * days. I feel as though somebody should be able to inform me of where my package is at. Is it actually moving? If so where is it currently? Is it held up at a facility? If so where? Is it held up on a truck or train? If so where?
Not knowing if a package is lost or damaged, having a person awaiting a package and having to explain daily the situation. Where is the package? Surely USPS should have better methods in place to figure this out in a timely manner.
I simply want a phone call from a live person and I want to know the location of my package. I do not want a generic excuse to wait a few days or it’s simply in transit. Yada yada. Tell me the location of my package.
I only ship via USPS even if I pay a little more money. I also recommend others to ship via USPS as well. I have USPS loyalty but, maybe with so many customers any given one of us isn’t that important.?
Trying to reach a live person myself and using this site to reach a live person. Neither has worked. Does this site really get anyone in touch with a human?
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US Postal Service

USPS retail ground
Customer service issue
Reported by GetHuman913561
Jul 24th, 2018 - 10 mons ago
I have an issue with US Postal Service too
Not resolved
Seen by 7 customers so far
Similar issue to 5245 others
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Items needed
Tracking number
Address on the package
Who sent the package
Timeline
GetHuman913561 started working on this issue
Jul 24th, 2018 9:26pm