Damaged Engagement Ring...HELP ME!!!

GetHuman907565's customer service issue with US Postal Service from July 2018

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The issue in GetHuman907565's own words
Good Morning and to Whom It May Concern,*On Friday July **th I got home from work around *:**pm and went to check the mail. I’ve been waiting for the second of two rings I ordered online to get here, one being my soon to be husbands wedding ring and the second being my wedding band. *I walked out to my mailbox and as I walked up I saw a small white envelope next to the post of the mailbox and about * foot away right next to the road was the ring that was suppose to be INSIDE of the package. The ring was halfway hanging out of its bag and bent out of shape and the white bubble wrapped packaging it was supposed to be in was faded and worn from the sun and the rain. There is no telling how long this ring and package was sitting out there but to be honest, I’m glad that it was found so we can move forward with rectifying the situation. Please, can you help me? I have photos documenting what I’ve explained above.*Sincerely,*Brandi Ottinger
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US Postal Service

Customer service issue
Reported by GetHuman907565
Jul 23rd, 2018 - 10 mons ago
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GetHuman907565 started working on this issue
Jul 23rd, 2018 12:01pm
GetHuman907565 indicated the issue is not fixed yet.
Jul 23rd, 2018 1:02pm
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Jul 23rd, 2018 1:04pm
GetHuman907565 indicated the issue is not fixed yet.
Jul 23rd, 2018 1:11pm