Hi my name is Denise McCoy and I live at *** West Welland Road Phoenix Arizona *****. I...

GetHuman-deemccoy's customer service issue with US Postal Service from June 2018

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Hi my name is Denise McCoy and I live at *** West Welland Road Phoenix Arizona *****. I was supposed to receive a package last Friday I did not leave the house there was a vehicle here and by * when I checked online it said attempt delivery. No one came up to the house and they said they tried to deliver it at **:** a.m. that day. So I rescheduled for today June **th and yet have I received my package I have been on the phone all day which wait times from ** minutes to an hour and a half after at least **-** minutes and holding I get disconnected. And I feel like I should get refunded back for the next day mail price that was paid so I can get it the next day. Try to go online to find out where it's at it just has the information from Friday *** *:** **** is my phone number want somebody call me back this is very unprofessional. The package is a very important package that I needed for Saturday and I still have not gotten it. If the carrier is too lazy or has no clue what to do and or lazy didn't they deserve to have that job taken away. I want a supervisor to call me I want my package tomorrow first thing in the morning and I want a refund for paying for it for next day service and I still don't have it. And I was home all day and make sure there's no music no TV no nothing going on and I have dogs that would work if they would come. I'm very upset with this I want straightened out I want my package tomorrow morning. The online thing is trying to get in touch with people is BS. Please have a supervisor call me so we can get my package my refund back to me early tomorrow morning I can't keep waiting around the house for these people. Thank you
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US Postal Service

Customer service issue
Reported by GetHuman-deemccoy
Jun 12th, 2018 - 9 mons ago
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Seen by 10 customers so far
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GetHuman-deemccoy started working on this issue
Jun 12th, 2018 1:35am
GetHuman-deemccoy indicated the issue is not fixed yet.
Jun 12th, 2018 2:45am