Large flat white USPS Priority box delivered yesterday addressed to Alexander Stewart...

GetHuman-shestews's customer service issue with US Postal Service from June 2018

Help with my US Postal Service issue
The issue in GetHuman-shestews's own words
Large flat white USPS Priority box delivered yesterday addressed to Alexander Stewart**** W **th St Room ****NYC, NY ***** **Tracking indicates delivered in*mailbox. Usually delivery states delivered to front desk **Box was not received at the above address. **** W. **th St is the Stratford Arms Building **Tracking number ***** **** **** **** **** ****I would like to find where the box went. And have delivered to the correct address **Otherwise receive $**.** insurance. **I routinely mail * of these type of boxes a month to my grandson who is going to AMDA school. I have never had this problem before
GetHuman-shestews did not yet indicate what US Postal Service should do to make this right.
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How GetHuman-shestews fixed the problem
My grandson who the box was shipped to met with someone who works at the front desk at the Stratford. It seems that the box was in fact received and was put in an area where Mail is not normally stored. With the help of the front desk the box was found and given to my grandson.
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US Postal Service

Customer service issue
Reported by GetHuman-shestews
Jun 8th, 2018 - 10 mons ago
I have an issue with US Postal Service too
Fixed
Seen by 4 customers so far
Similar issue to 177 others
0 customers following this
Items needed
Tracking number
Address on the package
Who sent the package
Timeline
GetHuman-shestews started working on this issue
Jun 8th, 2018 6:56pm
GetHuman-shestews confirmed the issue is fixed. Hooray!
Jun 10th, 2018 2:34am