Request Date: ***********Reference: Search ID *********Tracking Number: RN*********GB...

GetHuman-paulapr's customer service issue with US Postal Service from June 2018

3 views
 | 
607 similar
 | 
0 following
Help with my US Postal Service issue
First: share to improve GetHuman-paulapr's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-paulapr to get a US Postal Service rep on the line!
Always use the GetHuman Phone tocall US Postal Service. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-paulapr's own words
Request Date: ***********Reference: Search ID *********Tracking Number: RN*********GB***I was awaiting a international package, after several months had gone by, I emailed the seller, fortunately she had put a tracking and signature confirmation on the delivery from the UK to GA in the US. I never received a notice, nor a delivery was attempted notice, so I would never have known to go pick it up. This was March **th , At *:** PM I went to my post office and I was told upon arrival I had the wrong post office that my package was at a second location (* of * in my town) and I needed to go there, I did. This post office said that my package was at the original post office that claimed not to have it, but they had returned said package on March **, . I have the interaction and the paperwork they provided videotaped on my cell (to provide to the seller) as well as the paperwork they provided stating this. but the tracking information claims that the package was held at the PO until April **. I was quite frustrated but was told it was being return to sender and the seller agreed to send it quickly back upon receiving it. It is now mid June, the seller hasn’t received the item, I do not have the item nor have I been notified and I have much documentation of * separate post offices giving incorrect information that was so wrong, I have no idea the actual truth of what happened to the package, as it has been stuck in Miami for months and when I call the office or center no one knows where it is. Thank you for your time and attention in his matter.**Sincerely, **Paula Pruett*I trust that US Postal Service will help me receive my package.
GetHuman-paulapr did not yet indicate what US Postal Service should do to make this right.
I have an issue with US Postal Service too
How GetHuman-paulapr fixed the problem
We are waiting for GetHuman-paulapr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get US Postal Service's attention and get better help faster. Tap below to get started.
Having US Postal Service issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-paulapr fixes it.
This email address isn't valid

US Postal Service

Customer service issue
Reported by GetHuman-paulapr
Jun 7th, 2018 - a yr ago
I have an issue with US Postal Service too
Not resolved
Seen by 3 customers so far
Similar issue to 607 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Tracking number
Address on the package
Who sent the package
Timeline
GetHuman-paulapr started working on this issue
Jun 7th, 2018 8:49am