Request Date: ***********Reference: Search ID *********Tracking Number: RN*********GB...

GetHuman-paulapr's customer service issue with US Postal Service from June 2018

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The issue in GetHuman-paulapr's own words
Request Date: ***********Reference: Search ID *********Tracking Number: RN*********GB***I was awaiting a international package, after several months had gone by, I emailed the seller, fortunately she had put a tracking and signature confirmation on the delivery from the UK to GA in the US. I never received a notice, nor a delivery was attempted notice, so I would never have known to go pick it up. This was March **th , At *:** PM I went to my post office and I was told upon arrival I had the wrong post office that my package was at a second location (* of * in my town) and I needed to go there, I did. This post office said that my package was at the original post office that claimed not to have it, but they had returned said package on March **, . I have the interaction and the paperwork they provided videotaped on my cell (to provide to the seller) as well as the paperwork they provided stating this. but the tracking information claims that the package was held at the PO until April **. I was quite frustrated but was told it was being return to sender and the seller agreed to send it quickly back upon receiving it. It is now mid June, the seller hasn’t received the item, I do not have the item nor have I been notified and I have much documentation of * separate post offices giving incorrect information that was so wrong, I have no idea the actual truth of what happened to the package, as it has been stuck in Miami for months and when I call the office or center no one knows where it is. Thank you for your time and attention in his matter.**Sincerely, **Paula Pruett*I trust that US Postal Service will help me receive my package.

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US Postal Service

Customer service issue
Reported by GetHuman-paulapr
Jun 7th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 607 others
0 customers following this
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Address on the package
Who sent the package


GetHuman-paulapr started working on this issue
Jun 7th, 2018 8:49am

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