Reference: Search ID *********Tracking Number: RN*********GB**I was awaiting a internat...

GetHuman399440's customer service issue with US Postal Service from June 2018

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The issue in GetHuman399440's own words
Reference: Search ID *********Tracking Number: RN*********GB**I was awaiting a international package, after several months had gone by, I emailed the seller, fortunately she had put a tracking and signature confirmation on the delivery from the UK to GA in the US. I never received a notice, nor a delivery was attempted notice, so I would never have known to go pick it up. This was March **th, At *:**PM I went to my post office and I was told upon arrival I had the wrong post office that my package was at a second location (* of * in my town) and I needed to go there, I did. This post office said that my package was at the original post office that claimed not to have it, but they had returned said package on March **. I have the interaction and the paperwork they provided videotaped(to provide to the seller) but the tracking information claims that the package was help at the PO until April **. I was quite frustrated but was told it was being return to sender and the seller agreed to send it quickly back upon receiving it. It is now mid June, the seller hasn’t received the item, I do not have the item nor have I been notified and I have video* documentation of of * separate post offices giving incorrect information that was so wrong I have no idea what the actual truth of what happened to the package is. Thank you for your time and attention in his matter.**Sincerely, **Paula Pruett

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US Postal Service

Customer service issue
Reported by GetHuman399440
Jun 7th, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 168 others
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GetHuman399440 started working on this issue
Jun 7th, 2018 8:42am
GetHuman399440 shared this issue with others over email
Jun 7th, 2018 8:43am